![]() ![]() Partnership and collaboration principles guide the working relationship between the department and the community services sector. 2021 June Storm and Flood Targeted Recovery Funding Initiative.Aboriginal and Torres Strait Islander cultural safety.Working with funded organisations to sustain, strengthen and build working relationships, enables them to provide quality services. Safety screening is a requirement for funded and/or registered organisations who provide services in the Victorian health and community services sector. How to achieve effective client relationship management, including a range of helpful resources. Strengthening organisations’ approaches to preventing and responding to child abuse. Sharing information to better support Victorian children and families. The tool for searching specific activity descriptions within the Department of Families, Fairness and Housing and Department of Health for funded activities in the service agreement.Įnsuring that people experience the same quality of service no matter which service provider they access. How to report client incidents, privacy incidents and reportable conduct.Ĭomputer-based applications that are available for use over the Internet by management, staff and volunteers of funded agencies. How to manage feedback, including compliments and complaints, including a range of helpful tools. The department has developed resources to assist Child FIRST, Integrated Family Services, Child Protection and Out-of-Home Care providers.Īn inter-departmental website that objectively balances the needs of all parties. Service providers that hold a service agreement with us, under the Children, Youth and Families Act 2005, are required to be registered. These changes are part of broader reforms to redesign child and family services.Īfter 1 March 2019, new reporter groups will be mandated to report a reasonable belief of child physical or sexual abuse. Child and family services new funding model.This program provides support for unaccompanied refugee children, assisting them and their relatives, or carers to develop settlement skills. ![]() Youth programs support young people, aged 12 to 18, and their families to live at home or independently. We provide services for children, young people and adults who have experienced sexual assault, these include crisis care response and a phone crisis service. The department provides both support services and violence prevention programs for people who have experienced family violence. Victoria has a child protection system designed to place the best interests of children at the center of all decision-making. Leaving Care has a range of services and supports to assist young people, to transition from out-of-home care to independent living and adulthood. When children and young people cannot live with their families we provide out-of-home care, which includes adoption, permanent care and foster care. There is a range of family and parenting support programs for children from 0 to 17 years, and their families. Universal design ensures that products, buildings, environments, programs, services and experiences are accessible to as many people as possible Support Victorians with high support needs to participate in their local community and access recreational and tourist attractions, parks, community spaces, entertainment and sporting venues. Specialist support is available to help with matters involving multiple and complex needs or the criminal justice system.Įnsuring supports best meet the needs of people, we work to strengthen and improve service quality across disability service providers.ĭisability service providers that hold a service agreement with us, under the Disability Act 2006, are required to be registered. ![]() People with a permanent, or long term disability can access subsidised aids, equipment, home, and vehicle modifications.ĭisability service providers in Victoria are required to act compatibly with human rights, taking them into consideration whenever they make a decision. ![]()
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